We Are Here For You
ACCESSING OUR SERVICES
To be admitted into any of our mental health programs and support services, you need to be:
- A member of a racialized community (e.g. Black/African, South Asian, West Asian, Arab, South-East Asian, Latin American of Color)
- A resident of the Greater Toronto Area (GTA)
- Have a mental illness/severe mental health problem and/or addictions
Sign Up Online
Please fill out this Access Point Form , choose the support you need and indicate Across Boundaries as the preferred service provider.
Call Us Directly
You can also contact an Across Boundaries Program Coordinator at (416) 787-3007.
Get information about the programs and services at Across Boundaries and other mental health resources in the community, needs assessment of referrals, consultation, advocacy and referral to other services as needed.
The Ontario Structured Psychotherapy (OSP)
The Ontario Structured Psychotherapy (OSP) program provides free and convenient therapy to help individuals experiencing depression, stress, anxiety and anxiety-related conditions learn strategies and skills to improve their mental health. OSP services are based on cognitive behavioural therapy (CBT), which is collaborative, goal focused and involves light reading and practice.
Services are offered in multiple languages and are provided in partnership with the Canadian Mental Health Association, Across Boundaries and Hong Fook Mental Health Association to individuals in York Region, South Simcoe, North York, North Etobicoke and Malton.
Local OSP services include:
- Guided CBT-based Self-help: The BounceBack Ontario program provides telephone coaching, skill-building workshops and online videos.
- Clinician Assisted Bibliotherapy: Participants receive weekly, 30-minute telephone sessions with a Clinician, and are guided through a gold-standard CBT self-help workbook.
- Individual or Group Cognitive Behavioural Therapy: Participants receive weekly, one-hour sessions with a Clinician, either virtually or in person.
To sign up, complete the online self-referral form or speak to your primary care provider who can submit a referral on your behalf. Once you have signed up, you will be contacted to get started with a service that best meets your needs. If you are between the ages of 15-17, click here to sign up for the BounceBack Ontario program.
Are you in crisis?
The majority of us go through life solving our day-to-day problems without needing help to cope with our feelings. However, a serious sickness, an accident, or an emotional crisis might temporarily overwhelm us, and we may require assistance. This section contains information and resources on how to obtain help when you need it the most.
If you or someone you know is in crisis and requires emergency assistance – Visit your local emergency department, or call 911
You can contact one of the Crisis Response Programs serving Toronto below:
Children’s Help Line: 1-800-668-6868 is a free, anonymous, and confidential phone and online professional counselling service for children and adolescents. 365 days a year, 24 hours a day, 7 days a week.
Distress Centre: 416-408-HELP (4357) provides access to emotional support from the comfort and convenience of your own home. Domestic abuse, social isolation, suicide, addictions, and mental and physical health challenges are among the issues that callers may be dealing with.
LGBT Youth Line Call 1-800-268-9688 or text 647-694-4275. Get confidential and non-judgemental peer support. Get in touch with a peer support volunteer from Sunday to Friday, 4:00PM to 9:30 PM.
Warm Line, Progress Place: 1-888-768-2488 Are you feeling lonely, isolated, anxious, depressed or in need of a friendly ear. Chat online, text or call a Warm Line peer support worker, 3pm to 7pm Ontario (EST), 7 days a week.
Assaulted Women’s Helpline: 416-863-0511; Toll Free 1-866-863-0511. This helpline provides a free, anonymous, and confidential 24-hour telephone and TTY crisis telephone line to all women in Ontario who have endured any type of abuse.
Toronto Seniors Helpline: 416-217-2077. This service provides assistance in stabilizing age-related mental health and addiction crises, risk and safety assessments, immediate referrals to community mobile crisis units, and support for families and caregivers.
Anishnawbe 24/7 Mental Health Crisis Management Service: 416-891-8606 For Indigenous people not only promotes Traditional Aboriginal practices but has affirmed and placed them at its core.
Toronto Rape Crisis Centre: 416-597-8808. This grassroots collective provides anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism. Callers can be anyone who has been raped, sexually assaulted or abused, women who have had unwanted sexual touching, incest survivors and friends or family.
York Support Services Network: 905-898-6455 If you, or someone you care about, are depressed, distressed, lonely, anxious, scared or angry, you can call York Support Services 24/7, serving York Region and North York regions.
Scarborough Hospital Mobile Crisis Program: 416-495-2891 Provides Telephone Crisis Response and community crisis response to individuals over 16 years of age who are experiencing a mental health crisis in Scarborough and East York.
Gerstein Crisis Centre 416-929-5200 Services include 24/7 telephone support, in-person mobile crisis team, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.